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Download 3CX Phone System Version 12 and Start Your Free Trial Today


Download 3CX Phone System Version 12: A Guide for Beginners




If you are looking for a modern, flexible, and affordable phone system for your business, you might want to consider 3CX Phone System Version 12. This is a software-based IP PBX that offers a range of features and benefits that can help you improve your communication, collaboration, and customer service. In this article, we will explain what 3CX Phone System Version 12 is, how to download and install it, and how to use it effectively.


What is 3CX Phone System Version 12?




3CX Phone System Version 12 is a software-based IP PBX that runs on Windows or Linux. It allows you to make and receive calls using VoIP (Voice over Internet Protocol) technology, which means you can use your internet connection instead of traditional phone lines. You can also use 3CX Phone System Version 12 to manage live chat, video conferencing, social messaging, and more from a single client or app.




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Features and benefits of 3CX Phone System Version 12




Some of the features and benefits of 3CX Phone System Version 12 are:


  • It is affordable and scalable. You can choose from different license editions based on the number of simultaneous calls you need, and you can bring your own SIP trunk to lower your call costs. You don't have to pay per user or per month fees, and you can save up to 80% on your phone bills compared to traditional phone systems.



  • It is easy to manage and update. You can administer your phone system from a web-based management console, where you can configure your settings, add extensions, monitor calls, run reports, and more. You can also automate backups, upgrades, and security updates with ease.



  • It is flexible and customizable. You can choose whether you want to host your phone system on-premise or in the cloud, using your own server or one of the supported cloud providers such as Amazon, Azure, Google, or DigitalOcean. You can also integrate your phone system with your CRM, email, calendar, or other business applications to streamline your workflows and enhance your customer service.



Comparison with other phone systems




3CX Phone System Version 12 is not the only software-based IP PBX on the market, but it has some advantages over its competitors. For example, 3CX Phone System Version 12 is more affordable, flexible, and user-friendly than Asterisk, which is an open-source platform that requires more technical skills and resources to set up and maintain. 3CX Phone System Version 12 is also more feature-rich, customizable, and secure than RingCentral, which is a cloud-based service that charges per user or per month fees and has limited integrations and options. 3CX Phone System Version 12 is also more modern, scalable, and reliable than Avaya, which is a legacy system that relies on proprietary hardware and software and has high maintenance costs.


How to download and install 3CX Phone System Version 12?




Downloading and installing 3CX Phone System Version 12 is easy and fast. You just need to follow these steps:


Choose your deployment option: hosted or self-managed




You can choose whether you want to host your phone system on-premise or in the cloud, depending on your preferences and needs. If you choose to host it on-premise, you will need a Windows or Linux server with enough resources to handle your expected call volume. If you choose to host it in the cloud, you can use your own server or one of the supported cloud providers such as Amazon, Azure, Google, or DigitalOcean. You can also switch between the two options at any time without losing your settings or data.


Sign up for a free account and get your personalized domain




You can sign up for a free account on the 3CX website and get your personalized domain name for your phone system. For example, if your company name is ABC Inc., you can get abcinc.3cx.net as your domain name. This will allow you to access your phone system from any device or location using a web browser or an app.


Follow the installation wizard and configure your settings




Once you have signed up for a free account and got your personalized domain name, you can download the installation file from the 3CX website and run it on your server. The installation wizard will guide you through the process of setting up your phone system, such as choosing your license edition, selecting your SIP trunk provider, creating extensions, setting up call routing rules, enabling security features, and more. You can also customize your settings later from the web-based management console.


How to use 3CX Phone System Version 12?




Using 3CX Phone System Version 12 is simple and intuitive. You can use it to manage your calls, chats, video conferences, social messages, and more from a single client or app. Here are some of the things you can do with 3CX Phone System Version 12:


Connect your SIP trunk, IP phones, and CRM




You can connect your SIP trunk to your phone system to make and receive calls using VoIP technology. You can also connect any supported IP phone to your phone system using plug-and-play provisioning. You can also integrate your phone system with your CRM (Customer Relationship Management) software to sync your contacts, track your calls, log your activities, and more.


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Manage your calls, chats, video conferences, and more from the web client or the apps




Explore the advanced features and integrations of 3CX Phone System Version 12




You can also explore the advanced features and integrations of 3CX Phone System Version 12 to enhance your communication and collaboration. Some of the advanced features and integrations are:


  • CFD (Call Flow Designer): This is a graphical tool that allows you to create custom call flows and IVR menus using drag-and-drop elements. You can use CFD to design complex call scenarios, such as time-based routing, conditional routing, database queries, text-to-speech, speech recognition, and more.



  • WebRTC: This is a technology that enables real-time communication over the web without requiring any plugins or downloads. You can use WebRTC to enable click-to-call functionality on your website, where visitors can call you directly from their browser with one click. You can also use WebRTC to start and join video calls and screen sharing sessions from your web client or app.



  • Office 365: This is a cloud-based suite of productivity applications that includes Outlook, Word, Excel, PowerPoint, Teams, and more. You can integrate your phone system with Office 365 to sync your contacts, calendar, and email with your web client or app. You can also use Office 365 to schedule and join video conferences with 3CX Phone System Version 12.



  • Live Chat: This is a feature that allows you to chat with your website visitors in real-time and offer them assistance or support. You can use live chat to increase your conversions, customer satisfaction, and loyalty. You can also use live chat to transfer chats to calls or video calls with one click.



  • Social Messaging: This is a feature that allows you to send and receive messages from WhatsApp or Facebook Messenger using your web client or app. You can use social messaging to communicate with your customers on their preferred platforms and offer them personalized service. You can also use social messaging to transfer messages to calls or video calls with one click.



  • Business SMS: This is a feature that allows you to send and receive SMS messages using your web client or app. You can use business SMS to communicate with your customers or colleagues in a fast and convenient way. You can also use business SMS to send automated reminders, confirmations, notifications, and more.



Conclusion




3CX Phone System Version 12 is a software-based IP PBX that offers a range of features and benefits that can help you improve your communication, collaboration, and customer service. It is affordable, scalable, easy to manage, flexible, customizable, feature-rich, and user-friendly. It allows you to make and receive calls using VoIP technology, as well as manage live chat, video conferencing, socia


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